Privacy Policy

Ecxo Interactive

Ecxo Interactive is a Canadian software development company founded by S. Xavier C. L. and Eloic V.

This Privacy Policy explains how we collect, use, store, and protect user data across our products and services, including Ecxo Games, Ecxo Software, Ghosted Games, Shawny Games, Boyz Devs, and related services operated by Ecxo Interactive.

Eligibility

As of the first half of 2026, some features described in this Privacy Policy may not yet be implemented in all products or services. Certain privacy-related tools or account management features may become available in future updates.

For any request regarding personal information, accounts, or privacy concerns, contact:
privacy@ecxo.ca

Data Collection

We collect limited information necessary to operate, maintain, and improve our services.

The types of data we may collect include:

  • IP Address
    Used for security, abuse prevention, analytics, and maintaining server communication reliability.
  • Generalized Geolocation Data
    We may collect generalized location information, such as country-level data, to better understand where our services are being used.
  • Account Information
    If applicable, we may collect account-related information such as email addresses or usernames required for authentication and account management.

We do not intentionally collect sensitive personal information unless explicitly required for a service feature.

Data Usage

Collected data may be used to:

  • Operate and maintain our services
  • Improve product stability and performance
  • Monitor usage analytics
  • Prevent abuse, spam, fraud, or unauthorized access
  • Respond to user requests and support inquiries
  • Develop, train, test, evaluate, or improve artificial intelligence and machine learning systems using eligible de-identified user-generated content

User-Generated Content and AI Training

Ecxo Interactive may use projects, media, content, or other materials generated, created, submitted, uploaded, or otherwise produced by users through our products or services for the development, training, testing, evaluation, or improvement of artificial intelligence and machine learning systems.

When such material is used for these purposes, Ecxo Interactive will use it in a de-identified manner. Information that directly identifies or links the material to a specific user, account, email address, username, or other directly identifying account information will not intentionally be included as part of the AI training material.

Ecxo Interactive may use eligible user-generated projects, media, or content for these purposes regardless of the type of project, media, or content involved, provided that the material used for AI-related purposes is not directly linked to the user who created or submitted it.

The use of user-generated material for artificial intelligence or machine learning purposes does not, by itself, transfer ownership of that material to Ecxo Interactive.

Data Ownership and User Rights

Users remain the owners of their personal account information.

Subject to any applicable terms governing a specific product or service, users also retain their applicable ownership rights in projects, media, and other content they create.

Users may request the deletion of personal data associated with their account, including:

  • Email address
  • Account information

A deletion request may not apply to copies of user-generated projects, media, or content that were previously de-identified and separated from information that identifies or links the material to the user, including material used for artificial intelligence or machine learning development, training, testing, evaluation, or improvement.

Some automated deletion tools may not yet be available in all services. Users may still request deletion manually by contacting:
privacy@ecxo.ca

Data Security

We take reasonable measures to protect user data against unauthorized access, misuse, alteration, or disclosure.

However, no online service can guarantee absolute security.

Changes to This Policy

This Privacy Policy may be updated over time to reflect changes in our services, legal requirements, artificial intelligence practices, or operational practices.

Contact

For privacy-related questions or requests, contact:
privacy@ecxo.ca